Thank you for supporting Grandma Skateboards. The following are the terms and conditions that entail our shipping policy.
Shipment Processing Time
All boards are pressed to order and generally ship within 10 business days. All other orders are processed within 1-3 business days. We do not ship orders on weekends or holidays. In the event that we're overloaded with orders, shipments may be delayed as a result. If there will be a significant delay in the shipment of your order, we will give you a ring or email you (please don't yell at us).
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. Delivery delays can occasionally occur. Also, please allow a few extra days in transit for your shipment to arrive.
Customs, Duties, and Taxes
Grandma Skateboards, LLC is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (taxes, tariffs, etc.).
Grandma Skateboards, LLC is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Make sure you've saved all packaging materials and damaged goods before filing a claim.